Manila International Airport Authority

Manila International Airport Authority

Agency Profile
MIAA Vision

Manila International Airport Authority, by 2016 will be the airport leading organization in airport development and management pursuing excellence in customer service, world-class facilities, high quality security and safety standards in promoting the Philippines as a destination of choice for trade and tourism.

MIAA Mission

"MIAA commits to uplift the Philippines by providing exceptional airport services through professionalism, unity, and commitment of the management, ensured costumer security and continuous development that suits evolving global standards at the service of international and local market."

MIAA Mandate

Executive Order No. 778, as amended by Executive Order NO. 903 mandates the Manila International Airport Authority (MIAA) to:

    Formulate and adopt for application in the airport internationally acceptable standards of airport accommodation service;
    Upgrade and provide safe, efficient and reliable airport facilities for international and domestic air travel;
    Help encourage and promote international and domestic air traffic in the country as a means of making the Philippines a center of international and domestic air travel;
    Perform other functions as maybe provided by the law while maintaining financial viability as an autonomous government entity.

 At The Terminal

Travelling should be a pleasurable experience for passengers. The Airport’s terminals provide a host of facilities and amenities geared towards making passengers’ journeys convenient and enjoyable.

 Airport Numbers

Should you need assistance or information about NAIA Terminal 1, please feel free to contact us at any of our listed numbers.
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Page 1 of 2
Office        Phone     E-mail
Airport Trunkline     +63.2.877-1109    
Terminal Manager     +63.2.8771-720     tm.1@miaa.gov.ph   
Asst. Terminal Manager     +63.2.8771-3154     atm.1@miaa.gov.ph   
Terminal Operations     +63.2.877-1109 loc.3881     to.1@miaa.gov.ph   
Passenger Services     +63.2.877-1109     ps.1@miaa.gov.ph   
Lost & Found     +63.2.877-1109 loc. 3654     iid@miaa.gov.ph   
Meet-and-Assist Service Hotline        
Bureau of Animal Industry     +63.2.877-1109 loc.3053     quarantine_bai@yahoo.com   
Bureau of Customs     +63.2.877-1109 loc.2215/3930     info@customs.gov.ph   
Bureau of Fisheries and Aquatic Resources     +63.2.877-1109 loc.3053     bfarmfdc@bfar.gov.ph   
Bureau of Immigration     +63.2.879-6085/+63.2.852-2936     xinfo@immigration.gov.ph   
Bureau of Plant Industry     +63.2.877-1109 loc.3053/3397     buplant@yahoo.com   
Bureau of Quarantine     +63.2.832-2929     info@quarantine.doh.gov.ph   
Commission on Filipinos Overseas     +63.2.879-5685     info@cfo.gov.ph   
DENR Wildlife Traffic Monitoring Unit     +63.2.877-1109 loc.4153     denrncr_wtmu@yahoo.com   
National Bureau of Investigation     +63.2.877-1109 loc.3051     director@nbi.gov.ph   
DOTC Office of Transportation Security     +63.2.877-1109 loc.3469/3475     administrator@ots.gov.ph   
Overseas Workers Welfare Adminnistration     +63.2.852-5127     opcenter7@owwa.gov.ph   
Philippine Overseas Employment Adminnistration     +63.2.877-1109 loc.3573/3703     info@poea.gov.ph   
Tourism Infrastructure and Enterprise Zone Authority     +63.2.832-2964/+63.2.852-2191
 Airport Numbers
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Page 2 of 2
Office        Phone     E-mail
Passenger & Customer Relations     +63.2.877-1109 loc. 3977    
Terminal Administration     +63.2.877-1109 loc. 4093    
Terminal Security & Safety     +63.2.877-1109 loc. 3867    
Terminal Engineering     +63.2.877-1109 loc. 4328    
Terminal Commercial     +63.2.877-1109 loc. 4214    
Terminal Pass Control     +63.2.877-1109 loc 2879 / 2804
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